Hihouse provides specialist Build to Rent inventory services across large scale residential portfolios in London.
For the last 10 years, we have partnered with Get Living, supporting portfolio growth, phased developments and multi site operations across London and the South East.
This collaboration spans 8,000 units across multiple schemes and reflects a structured, scalable inventory model designed specifically for Build to Rent environments.
About Get Living’s neighbourhood model
Get Living develops and manages large scale rental neighbourhoods designed for long term living. Their schemes combine residential buildings with landscaped public space, on site teams, resident amenities and strong transport connectivity.
Our partnership began at East Village following the London Olympics. This neighbourhood established the operational foundation for our long term collaboration.
What we implemented for Get Living
- Standardised inspection methodology
- Uniform report formatting across units
- Same day turnaround processes
- Direct communication channels with relationship managers
This created reporting consistency across a high volume residential neighbourhood.
Supporting portfolio expansion
As Get Living expanded its neighbourhood portfolio, hihouse supported each development phase.
- Elephant Central, Elephant and Castle
- The Filigree, Lewisham
- One Maidenhead
- The Oakgate, Leatherhead
Phased handovers required scalable inspection capacity without compromising documentation standards. As new buildings completed, report volumes increased rapidly. hihouse maintained consistent Build to Rent inventory standards across each expansion stage.
Our collaboration in numbers
- 8,000
- units supported across multiple neighbourhoods
- 5
- development phases supported
- 99.9%
- of reports delivered within 24 hours
- 5,000
- inventory reports a year
hihouse operates as an embedded extension of on site management teams.
Our approach includes:
- Alignment with leasing and check in schedules
- Structured documentation applied consistently across
- Direct escalation of inspection findings
- Targeted feedback emails issued immediately to relationship managers, highlighting actionable issues without requiring full report review
This communication structure improves issue visibility and reduces the time required for teams to respond to operational matters.
Operational impact
- Reduction in deposit disputes
- Improved reporting consistency across schemes
- Standardisation of processes during portfolio growth
- Faster issue escalation and resolution
- Strengthened trust between inventory provider and operational teams
Inventory reporting in Build to Rent environments underpins resident onboarding, asset protection and day to day operational clarity.
Supporting build-to-rent operators
Build to Rent operators require inventory providers capable of supporting scale, phased expansion and multi site consistency.
The 10 years partnership with Get Living demonstrates that hihouse delivers specialist Build to Rent inventory services with measurable reliability and disciplined operational standards.
For operators launching new neighbourhoods or expanding established portfolios, hihouse provides a proven inventory framework aligned with professional residential management.
