Property inventory for build-to-rent, serviced residences, landlords and letting agents in London

Same-day reports from trained, in-house clerks. Every room recorded, every item photographed and time-stamped.

Entrance hallway with oak floor, a thermostat and an open door to the bedroom
Open-plan kitchen with a white island, stainless extractor hood and built-in oven
Bright living room with a white linen sofa, jute rug and sheer curtains
Bedroom with a grey upholstered bed, bench, walk-in wardrobe and glass doors to a balcony
Clerk photographing a bathroom with a vanity basin, wall-hung toilet and towel radiator

Follow a check-in, room by room

Our clerk arrives at 10:14 and works through the flat. Every point of light is an item in the report. Hover one to read it, or open any room.

Hallway, 1.7 × 3.6 m10:14

Hallway

The comes first: meter readings, smoke alarms and the keys handed over, each one photographed and time-stamped.

Kitchen, 4.3 × 3.1 m10:32

Kitchen

In the the oven, the worktop and the extractor are described the way an adjudicator will read them: clean or not, working or not.

Living room, 6.7 × 3.8 m10:51

Living room

The is where furnishings carry real value: new curtains can cost £800 to £1,200 a window. Curtains, sofa and rug are recorded with material and condition, never as "curtains, fine".

Bedroom, 4.8 × 2.9 m11:09

Bedroom

In the the mattress, the wardrobe and the windows each get a photo and a plain-English line.

Bathroom, 2.6 × 3.6 m11:24

Bathroom

The is where disputes start. Sealant, grout, the shower and any sign of mould are recorded before anyone moves in.

Report sent at 14:02

Five rooms, 148 photos, reviewed in-house before delivery.

One flat, four inspections

Every report follows the same standard, so each one can be compared with the last. Move through the tenancy to see what each inspection finds.

Snag inspection

A defect check on new-build and refurbished units before handover, so finishing issues are logged and fixed before residents arrive.

  • HallwayDoor latch
  • BathroomSealant gap
  • KitchenCabinet 3mm
  • BedroomPaint overspray
More about the snag inspection inspection

Inspected at 10:00, in your inbox by 14:00

80% within 4 hours
of the end of the inspection
Every report within 24 hours
reviewed in-house before delivery
From £140
standard properties; portfolio rates for build-to-rent

Built for the way London rents now

Build-to-rent operators

Schemes of 200 units and more, handed over in compressed windows. One reporting standard across every unit, same-day reports, and clerks who know your building.

Trained clerks, reviewed reports

Before a hihouse clerk inspects a home alone, they spend 3.5 weeks in training. The industry norm is one to two days.

  • Observation, not just checklists

    Clerks are trained to see condition, not tick boxes, so the same scuff is described the same way in every report.

  • 100% in-house

    Every inspection is carried out by a hihouse clerk, trained by us.

  • Reviewed before delivery

    Every report is checked internally before it reaches you.

A clerk photographing a kitchen hob with a phone
A clerk checking a wall thermostat
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